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Stay Connected: A Guide to Your Resident Portal

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Your Resident Portal: Everything You Need, All in One Place 

Life moves fast—and your home should keep up. That’s why your Hawthorne Resident Portal is designed as your go-to hub for all things home. Whether you need to submit a service request, make a payment, or manage your lease, you can do it all anytime, anywhere—now even more conveniently through the Hawthorne Life app

Think of the Resident Portal as your home base for day-to-day living. 

What You Can Do in the Resident Portal 

🏡 Submit and Track Service Requests 
No need to call or visit the office—just log in, describe what needs attention, and our Resident Services team will take it from there. You can even check the status of your request in real time. 

💳 Make Easy, Secure Payments 
Paying rent online is simple and safe. Set up one-time payments, recurring payments, or use Text-to-Pay for quick balance checks and payment prompts right from your phone. 

📄 Manage Your Lease 
Review lease details, add roommates or pets, renew your lease—your documents and updates are always organized and accessible. 

📱 Access Everything Through the Hawthorne Life App 
Prefer to manage things on the go? Download the Hawthorne Life app to enjoy all portal features from your phone. 

The portal is here to make life at Hawthorne easier, smoother, and more connected—just the way home should feel. 

Frequently Asked Questions 

How do I register for the Resident Portal? 

How do I set up my rent payments? 

Where do I download the Hawthorne Life app? 

👉 The Hawthorne Life app is available in both the Apple App Store or Google Play.

Just click below or search “Hawthorne Life” and sign in using your Resident Portal login. 

Can I still call or visit the office? 

Absolutely. The Resident Portal is here for convenience—our teams are always happy to help in person too. 

Ready to Get Started? 

Visit your community’s website to log in to the Resident Portal or Download the Hawthorne Life app to take your community with you—wherever home finds you. At Hawthorne, we’re here to make living easy, connected, and meaningful—every day.